Terms of Service
Last updated: December 2025
Operated by Twisted Angell LLC, a Florida Limited Liability Company
Welcome to Twisted Angell — where sarcasm meets commerce, the vibes are chaotic, we pretend adulthood is going great, and the legal agreement you’re about to read is somehow the most reasonable thing on this entire site.
By accessing or using twistedangell.com, placing an order, or interacting with any part of our services, you agree to these Terms of Service. If you don’t agree, that’s okay – but please exit gracefully and don’t make this weird and close the tab before something bursts into flames.
1. General Overview
Twisted Angell is a U.S.-based, sarcasm-driven business that sells printed-to-order apparel and accessories. We provide the goods, you provide the good taste (hopefully).
To shop here, you must:
- be at least 18
- use the site legally (no cyber-shenanigans)
- provide accurate information during checkout
- not attempt to break, hack, reverse-engineer, or summon demons through the website
We reserve the right to refuse service to anyone acting sketchy, abusive, fraudulent, or excessively dramatic.
2. Products & Availability
Each item is printed to order — meaning we don’t have a warehouse stacked with merch. Orders go straight to our print partners and ship once created. Production typically takes 2–7 business days, then shipping varies by destination and postal mood.
Our products are:
- print-on-demand
- made when you order
- displayed as accurately as humanly possible
Colors, screen brightness, and your cousin’s ancient laptop may cause slight visual differences.
We are not responsible for your monitor’s emotional instability.
We may:
- change prices
- update products
- discontinue items
- limit quantities
…without notice. Such is life in the chaos.
We’ll email you tracking when it ships. If you typed your email wrong, that’s on you, not the angels.
3. Ordering & Payments
We accept major credit cards and other options handled by secure third-party processors. Prices are listed in U.S. dollars and may change whenever inflation (or inspiration) strikes. Taxes and shipping costs are shown at checkout — we don’t do hidden surprises, just sarcastic ones.
When you place an order, you’re confirming:
- you have permission to use the payment method
- all information is accurate
- you’re not trying to commit fraud
All payments are processed securely through trusted third-party processors.
We never see your full card number (nor do we want to).
If your payment fails, your order will not be created.
(Don’t worry — we won’t judge your bank account.)
4. Shipping & Fulfillment
Delivery timelines are estimates, not prophecies. Lost packages? We’ll help you file a claim and replace the item if possible. We are not responsible for postal chaos, natural disasters, or your neighbor “accidentally” stealing your merch.
Twisted Angell uses third-party print and shipping partners.
This means:
- items are made after purchase
- shipping times may vary
- multiple items may arrive separately
- production delays can occur (rare, but possible)
You agree to provide a valid shipping address.
We are not responsible for:
- packages lost due to incorrect addresses
- unclaimed packages
- delays caused by carriers, customs, weather, or holiday chaos
Full details are available in our Shipping Policy.
5. Returns, Refunds & Exchanges
We want you happy — or at least sarcastically satisfied.
Everything is made specifically for you, so we generally do not accept returns, exchanges, or “changed my mind” refunds.
However, we will absolutely refund or replace items that arrive:
- damaged
- defective
- misprinted
- incorrect
If your item arrives damaged or misprinted, email hello@twistedangell.com within 14 days of delivery with your order number and photos.
We’ll fix it, replace it, or send you to confession depending on the crime.
Full details are in our Refund & Return Policy.
6. Intellectual Property
All content on this site — designs, text, graphics, logos, images, and chaos-infused brilliance — belongs to Twisted Angell LLC.
You may not:
- copy
- redistribute
- resell
- modify
- pretend you made it
- upload our designs to Printify/Printful/Redbubble/etc.
Violators will be removed from our good graces and possibly the galaxy.
7. Prohibited Activities
You agree not to use our site for:
- illegal activity
- harassment or defamation
- hacking or scraping
- spamming
- interfering with security
- pretending to be us
- summoning the dark forces of website instability
We reserve the right to block, ban, or banish anyone who abuses the site or our staff.
Don’t use our site for:
- Anything illegal, hateful, or just plain dumb
- Uploading malware or spam
- Breaking things for fun (unless you work here)
If you violate these rules, we reserve the right to cancel your order, delete your account, and glare dramatically into the void.
8. Third-Party Services
We rely on outside companies to:
- process payments
- fulfill orders
- send emails
- run the website
- track analytics
These services have their own terms and policies.
Using this site means you understand that and agree to their involvement.
We are not responsible for the acts, omissions, policies, outages, errors, hiccups, or midlife crises of these third parties.
9. Limitation of Liability
We do our best to provide great products, but perfection is for angels.
To the fullest extent permitted by Florida law:
- We are not liable for indirect, incidental, existential, special, or consequential damages — including but not limited to spilled coffee, identity crises, or emotional attachment to merch.
- Our maximum liability for any claim is limited to the amount you paid for the product in question.
- We are not responsible for emotional damage caused by reading dark humor, wearing sarcastic shirts, or explaining them to family members.
You use this site at your own risk.
Wear the chaos with confidence.
10. Indemnification
You agree to indemnify (a fancy word for “protect us from your mess”) Twisted Angell LLC, including our employees and partners, from claims, damages, losses, or expenses arising from your misuse of the site or violation of these Terms.
11. Governing Law
These Terms are governed by and interpreted under the laws of:
The State of Florida, United States — where sunshine meets chaos.
Any disputes must be handled in Florida courts unless otherwise required by law.
12. Changes to These Terms
We can update these Terms at any time.
The “Last Updated” date will always reflect the current version.
Continued use of the site = acceptance of new Terms.
(If we ever make a major change, we’ll note it clearly.)
13. Contact
Questions about these Terms?
Complaints? Concerns? Love letters?
Email us at:
hello@twistedangell.com